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- Links for manually upgrading MYOB Exo Employer Services New Zealand software
- Links for manually upgrading MYOB Exo Employer Services Australia software
- Link to Release Notes for MYOB Exo Employer Services Australia software upgrade
- Link to Release Notes for MYOB Exo Employer Services New Zealand software upgrade
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- Software versions not updated after upgrade
- Advanced People - Help Articles
ES Known Issue – Public Holiday not adding to gross for Holiday Pay when using the Public Holiday Loader
ES Known Issue - Public Holiday not adding to gross for Holiday Pay when using the Public Holiday Loader The following issue has been identified in an earlier version of the Public Holiday Loader for...
Date Updated: 30/05/2016
TIPS & TRICKS - Advanced Business - Deductible GST Setup
Solution This knowledge base article will guide you through the steps to setup tax codes for deductible GST. Deductible GST can be a specific requirement for certain industries such as Superannuation...
Date Updated: 19/08/2016
Timeclock polling errors and suggested solutions.
Introduction This is a list of error codes from polling the time clock and suggested solutions. First is the error code, then the fault description, then a list of recommended solutions...
Date Updated: 17/02/2016
Holiday Pay accrual in MYOB Exo Payroll New Zealand not increasing after Current Pays are updated
Introduction Employees on standard Annual Entitlements accrue Holiday Pay during their Holiday Year. Once the Holiday Anniversary Date is reached, representing the end of that Holiday Year, the...
Date Updated: 23/12/2016
Getting an "Error 109 Record is in use by another user" message
Introduction When the software is being run files are being used which, in some cases, have to be used exclusively by that user. Errors can occur when running the software due to many...
Date Updated: 12/02/2016
ES Known Issue - Pay Sheet report “Pay Summary” section does not display total for Alternative Leave paid
ES Known Issue - Pay Sheet report "Pay Summary" section does not display total for Alternative Leave paid. The following issue has been identified and subsequently replicated by MYOB EXO...
Date Updated: 26/07/2016
Lieu Time is incorrectly accruing.
This article covers if Lieu Time is accruing incorrectly. More user information is available online or as a Pdf through your software application Lieu Time information accruing incorrectly can occur...
Date Updated: 30/11/2016
Installing and accessing MYOB Exo Clarity Report Writer
Introduction The Clarity Report Writer module for Exo Employer Services allows you to build Clarity reports within the Exo Employer Services database. More user information is available online...
Date Updated: 11/01/2017
Portable (USB) time clock documents and manuals
Introduction "Portable time clocks" were supplied by MYOB's Enterprise Division until 2010 (and were introduced by Comacc in 2003), to work with the "Exo Time and Attendance" software. Spare...
Date Updated: 23/12/2016
Known Issue: Advanced Business: Import scenario setup issue
Known Issue v 2016.1.0.2253 - SM206025: Import scenario setup issue The following issue has been identified and replicated in all releases of Advanced Business from 2016.1.0.2253 onwards ...
Date Updated: 31/05/2016