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- Links for manually upgrading MYOB Exo Employer Services New Zealand software
- Links for manually upgrading MYOB Exo Employer Services Australia software
- Link to Release Notes for MYOB Exo Employer Services Australia software upgrade
- Link to Release Notes for MYOB Exo Employer Services New Zealand software upgrade
- How do I run Network.exe?
- Software versions not updated after upgrade
- Advanced People - Help Articles
Known Issue: Advanced Business 2015.2- MYOB Advanced Expense Claim form error messages
Known Issue - MYOB Advanced Expense Claim form error messages The following issue has been identified and subsequently replicated by MYOB Support in MYOB Advanced versions 2015.2.0 (5.2) and newer...
Date Updated: 13/10/2015
How is the Permanent Part Time Method calculated in MYOB Exo Payroll New Zealand version?
Introduction The Permanent Part-Time Method allows the employee to accrue a number of days or hours based on a pro-rata comparison against a full time employee. The more days or hours the employee...
Date Updated: 12/05/2017
TIPS & TRICKS - Advanced Business - How To Generate GST Credit Memos
Solution This knowledge base article walks you through the configuration and the practice of how to generate GST Credit Memo for AR Invoices whereby you want to reduce the taxable amount when the...
Date Updated: 25/08/2016
ES Known Issue - Pay Rate Type codes greater than # 9 not being recognised when importing a file for a pay
ES Known Issue – Pay Rate Type codes greater than # 9 not being recognised when importing a file for a pay The following issue has been identified by MYOB Exo Employer Services...
Date Updated: 09/02/2018
What should I do when I get an "Error 41 Memo file is missing or invalid" message?
Introduction In the software several files, such as Notes, have an associated file for storing the specific details of each entry. This associated file is known as a memo file...
Date Updated: 24/11/2016
System Requirements for MYOB Exo Employer Services software
EXO Employer Services Minimum System Requirements General Disclaimer MYOB is a developer of software and undertakes testing of its software to determine the applicable operating environment...
Date Updated: 24/11/2016
What do I do when getting the message "Cannot update the cursor"?
Introduction When the software is being run, the user must have full access rights to the files being used by the software. The user must have full access rights to the files so that any...
Date Updated: 11/02/2016
Payslips are sent by email but not received by one or more employees
Introduction MYOB Exo Payroll has the ability to send payslips to employees via email. If one or more employees do not receive emails, the information below will assist in troubleshooting why...
Date Updated: 15/12/2016
Setting up a new pay rate type in Exo Payroll – New Zealand version.
Introduction At times companies use different Pay Rates in the pays and have these appear separately from the Ordinary pay rate on the payslips. MYOB Exo Payroll...
Date Updated: 09/01/2017
TIPS & TRICKS : Advanced Business - Why is My GLTax Transaction Not Included When Preparing the TAX report
Solution If you have created a general ledger journal transaction similar to the one below the values will not be included when you prepare your TAX Report . The reason for this is that the...
Date Updated: 26/10/2016